The New Normal: Balancing Remote and In-Office Work Requires Workflow Automation

Here's How to Make it Easier

Today, it’s more important than ever to provide employees with a seamless experience between working remotely and working in a physical office. To make it work, firms need to adapt and embrace digital integration to connect employees, tasks and systems to support all facets of their business. More often than not, there’s been a reliance on the traditional and manual time-consuming workflow to perform these tasks, but there’s a better way to get things done using enterprise technology that leverages your investment in existing systems. Lynch Marks delivers an integrated suite of solutions that will enable the workforce to easily flex between remote and in-office work and keep the business moving forward and enhance productivity.

Here are a few ways that our easy-to-use, software solutions – PS/Ship, PS/Receiver and PS/Invoice – will transform the ways your business performs some of the necessary, but mundane and manual tasks. And best of all, it’s easy to deploy, will save everyone time and deliver benefits to your bottom line:

Shipping Label Creation – Reliance on the mailroom to ship a package and manage shipping accounts is a thing of the past with PS/Ship. Employees can easily create and print labels from their desktop that include pre-validated client information from Outlook, Contacts and your financial systems. PS/Ship helps to guide users to select the best shipping options based upon your firm’s negotiated rates with carriers.  Each label includes the relevant project identification and/or internal billing code, making cost allocation and recovery a breeze for your finance team…but we’ll talk a bit more about that below.

Make cost allocation easy by selecting the relevant client/matter identification numbers

Invoice Processing – Imagine not having to deal with electronic, PDF or paper invoices from every shipping carrier? PS/Invoice makes that a reality by electronically receiving and processing all multi-line, multi-disbursement invoices directly into your financial systems. The pain of processing these invoices is managed in an automated workflow across multiple systems, eliminating silos of knowledge. A real-time dashboard allows your finance team to keep track of everything including any exceptions so that late fees and other charges are a thing of the past.

Cost Allocation and Recovery – Your finance and accounting team will no longer have to spend hours manually reconciling multi-line invoices to client projects or cost centers. PS/Invoice provides a complete picture of client-related charges including courier charges, legal research fees, USPTO charges and other transactions that include the cost center and client/matter ID as well as who created the label. PS/Invoice even enables the finance team to attach a PDF of the vendor invoice as back-up to the accounts payable entries, as well as PDF imaging receipts of each individual transaction to help facilitate recovery of costs. Our customers have saved hundreds of hours each year in their accounting departments and increased recovery of client-related charges by double digits using our solution.

Sample image receipt

Package Tracking – With employees being in the office one day and working from home the next, it can be challenging to get packages physically delivered to where they are. PS/Receiver streamlines the receipt, re-routing and delivery of incoming packages while also keeping employees safe in the process. Employees electronically provide instructions as to where they will be so that packages reach them where they are. And, our patent-pending Voice Proof of Delivery allows employees to safely receive packages while providing a digital receipt of acceptance.  [We have Photo proof of delivery as well!]

Click the image above to watch Voice Proof of Delivery in action!

Workflow transformation doesn’t have to mean extensive re-working of business processes (although this is a great opportunity to optimize a process), retraining of employees or large IT staffs/commitments to support the technology. Our cloud-based solution fits into existing workflows helping to streamline processes and automate manual tasks. Best of all, Lynch Marks enables your organization to focus on the business at hand while seamlessly adapting to the needs of a fluid workforce.


For over 20 years, Lynch Marks has been delivering time and cost-saving technologies that are trusted by over two thirds of the Am Law 200, Fortune 500 companies and other leading organizations. We’d love to talk with you about delivering a solution that works for your organization.

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