We hope that this post finds you healthy and safe. During this difficult time our team is committed to making your PS/Ship experience the best it can be.
Realizing that many employees may be working remotely for the first time, we reached out earlier this week to PS/Ship Administrators with some tips to help make the transition as smooth as possible.
Here is an excerpt from those tips, and we encourage you to reach out to your internal help desk for additional support.
Working Remotely with PS/Ship:
- Anyone can use PS/Ship remotely, provided you have a VPN connection to your corporate network (or are operating in a Citrix environment). From there, all that’s required is either the Outlook Add-In, or the correct URL to navigate to your internal PS/Ship shim. This URL is unique to your organization, and may be similar to: psship.mycompanynamegoeshere.com. If you do not know the URL for your company, contact your internal help desk for assistance.
- Getting your shipments to the carrier. Without a daily pickup the best option for getting shipments to the carriers is to find a drop off location nearby. To make this easy for users we’ve added a link to the Print Label page:
And, if you’ve already printed your label, here are the links:
- “Print to PDF” may be helpful. If you support someone not familiar with creating their own shipping labels remember that you can create a label on their behalf, print it to PDF, and then email it to them.
- Staying updated on carrier operations. The carriers are providing frequent updates on their response to the COVID-19 pandemic. We recommend staying in close communication with your operations team, but you can also look for carrier specific updates here:
Please take care during this disruptive time, and don’t hesitate to reach out to us for support at firstname.lastname@example.org, or (510) 559-7200. We’re grateful for all our fantastic customers and are here to partner together during this difficult time.
Nick Adams, CEO